Refund Policy

Wallet recharge amounts are non-refundable once credited, except in cases of duplicate payment verified by our finance team within 7 days.

Successful verification API calls (PAN, bank, bureau, credit, etc.) are non-refundable as upstream charges are incurred immediately. Failed pulls due to Wescept system errors will be auto-credited to your wallet.

Onboarding and bundle fees are non-refundable after API access is provisioned. Sandbox/test calls usingwscpt_test_*keys do not incur live charges.

For disputes, email support@wescept.com or call +91 7477204399 with your transaction ID within 14 days.